Privacy Policy
Your health information is sensitive. This policy explains what we collect, why, and the choices you have.
Last updated: Jul 21, 2026
Who we are
Medicose(“we,” “us,” or “our”) provides a medication reminder and caregiver-coordination service. This policy applies to our website and app. You can reach us at hello@medicose.app.
Information we collect
- Account information — such as your name and email address when you create an account.
- Health-related information you provide — the medications, schedules, doses, and adherence records you enter, and any care-circle contacts you invite.
- Usage information — how you interact with the service, including device and log data, used to keep it working and secure.
How we use your information
- To provide reminders, tracking, and care-circle notifications.
- To operate, maintain, secure, and improve the service.
- To communicate with you about your account and important updates.
- To comply with legal obligations.
We do not sell your personal information, and we do not use your health information for advertising.
Sharing your information
We only share information in limited circumstances:
- With people you choose — members of your care circle receive the updates you enable.
- With service providers — vendors who help us run the service (for example, hosting and infrastructure) under contracts that require them to protect your data.
- For legal reasons — when required by law or to protect rights, safety, and the integrity of the service.
Data security
We use technical and organisational measures designed to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and limit access to it.
Data retention
We keep your information for as long as your account is active or as needed to provide the service, and thereafter as required to meet legal, accounting, or reporting obligations.
Your rights and choices
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at hello@medicose.app.
Children’s privacy
The service is not directed to children under the age required by your jurisdiction, and we do not knowingly collect their personal information. A caregiver may manage medications on behalf of a dependant.
Changes to this policy
We may update this policy from time to time. When we do, we’ll revise the “Last updated” date above and, where appropriate, notify you.
Contact us
Questions about this policy? Email hello@medicose.app.